HD Supply

Senior Training Specialist

Job Locations US-GA-Atlanta
Posted Date 2 months ago(4/6/2021 3:26 PM)
Job ID
Business Unit
Facilities Maintenance
Job Post Category
Remote Position?
Position Type
Posting Location : Postal Code

Company Overview

HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 300,000 customers with leadership positions in maintenance, repair and operations. Through 44 distribution centers, in the U.S. and Canada, the company's approximately 5,500 associates provide localized, customer-driven services including will call, direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications

Job Summary

Responsible for designing and conducting training programs. Monitor and report on the effectiveness of associate training. Participate in the curricula development and enhancement process.


Major Tasks, Responsibilities, and Key Accountabilities

  • Works with customers to translate business requirements into defined training needs including conducting needs analysis and developing learning objectives, scope, audience, timing, delivery method, and resource requirements to fulfill training needs within the budget and timeline requirements.
  • Applies instructional design and adult learning theory to manage the design, development, implementation and maintenance of assigned training programs which may include instructor led, virtual instructor led, eLearning and blended learning programs.
  • Designs various before, during and after learning components and works with HR Partners, managers and associates to ensure that knowledge and skills are transferred to the job.
  • Leads vendor Request For Proposal, selection, and Service Level Agreement efforts, in conjunction with HR Planning group. Establishes and manages vendor relationships.
  • Manages program marketing and communications, as well as definition, collection and roll-up of program metrics. Measures and evaluates the effectiveness and ensures achievement of objectives and alignment with business priorities.
  • Drives training program delivery strategy and may deliver training programs.
  • Contributes to authoring development standards, processes, and templates to produce consistent, quality instructional materials.

Nature and Scope

  • Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
  • Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
  • May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel 5% to 20% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

  • Bachelor’s degree or equivalent in Learning and Development, Education, Human Resources or related field.
  • 5+ years developing training programs/curriculum and documentation.
  • 5+ years delivering learning programs for technical and soft skills.
  • Excellent verbal and written communication skills; strong presentation skills; ability to deliver impactful learning experiences.
  • Ability to analyze problems and strategize for better solutions; detail-oriented and proactive.
  • Experience performing work that requires decision making and the consistent exercise of independent judgement and discretion.
  • Knowledge and experience of adult learning principles.




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