• Functional Configurator - Salesforce

    Job Locations US-GA-Atlanta
    Posted Date 4 weeks ago(4 weeks ago)
    Job ID
    Business Unit
    Facilities Maintenance
    Job Post Category
    Information Technology
    Remote Position?
    Position Type
  • Company Overview

    HD Supply (NASDAQ:HDS) (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

    Job Description & Qualifications

    Job Summary


    Conduct requirements gathering, design, build, test, and documentation activities for packaged software applications. Work under the direction of a manager or supervisor as part of a team to deliver large-scale business solutions or enhancement projects.


    Major Tasks, Responsibilities, and Key Accountabilities

    • Gathers detail requirements from business users for small portions of approved projects and small enhancements to existing projects using HD Supply business analysis techniques.
    • Performs design and development for small portions of approved projects and on small enhancements to existing projects.
    • Performs program configuration/modification and set-up activities using specific HD Supply methodologies.
    • Implements integration and user acceptance testing (UAT) with the business client.
    • Prepares System Requirement Documents, functional specifications, and test and user documentation.
    • Updates Project Manager or Lead Functional Configurators on day-to-day activities and statuses.

    Nature and Scope

    • Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
    • Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct "customers" of the process.
    • May provide general guidance/direction to or train junior level support personnel or professional personnel.

    Work Environment

    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
    • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
    • Typically requires overnight travel 5% to 20% of the time.

    Education and Experience

    • Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.


    Preferred Qualifications & Job Specific Details

    Preferred Qualifications:

    • Salesforce Configurator needed for Digital Transformation of Sales and Marketing area.
    • Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to change management
    • 2+ years of Salesforce implementation experience. Salesforce certifications (Admin, Sales and Service Cloud Consultant) is a plus.
    • 2+ years of experience with Lightning components, Apex, Visualforce and salesforce.com APIs
    • 2+ years in Salesforce CPQ, Mulesoft Integration, Apttus, Pardot, Service Cloud 
    • 3+ years of experience IT in Service Cloud testing and other implementation activities.
    • Experience in hands on design, prototyping, development, configurations, testing and other implementation activities.
    • Working experience in Agile SCRUM/Kanban/SAFe methodology with continuous release process (CI/CD)




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